At GSKBUY, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you visit or shop on our website, how we use it, when we may share it, and the choices available to you.
By using our website, you acknowledge this Privacy Policy, subject to any consent requirements and rights available under applicable law.
Information We Collect
Depending on how you use our website, we may collect the following information:
Personal details, such as your name and contact information.
Email address and mobile number.
Billing and shipping addresses.
Order details, purchase history, and transaction references.
Payment-related information necessary to process an order. Payment card or banking details may be handled directly by our payment service providers.
Account information, where you create an account.
Device, browser, IP address, and technical information.
Website usage information, including pages visited and interactions with website features.
Information you provide when contacting customer support, submitting a form, or providing feedback.
How We Use Your Information
We may use personal information for the following purposes:
To process, confirm, and deliver orders.
To communicate order updates and delivery information.
To respond to customer enquiries and provide support.
To manage customer accounts and purchase history.
To process payments, refunds, and eligible returns.
To maintain website security and help detect fraud or unauthorized activity.
To improve website functionality and customer experience.
To send promotional communications where permitted by law and applicable consent requirements.
To comply with legal, tax, accounting, and regulatory obligations.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to maintain essential website functionality, remember preferences, understand website usage, and improve the shopping experience.
You can manage or disable certain cookies through your browser settings. However, disabling some cookies may affect the functionality of certain website features.
Where required, consent will be obtained before using cookies or similar technologies that require consent under applicable law.
Sharing Your Information
We may share relevant information with trusted service providers where necessary to operate our business, including:
Payment processors and payment gateway providers.
Courier and delivery partners.
Website hosting and technology providers.
Customer support and communication service providers.
Analytics and website performance providers, where applicable.
Professional advisers and government or law enforcement authorities where disclosure is required or permitted by law.
We do not sell or rent personal information to third parties for their independent marketing purposes.
Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Customers should protect their account credentials and avoid sharing passwords or sensitive payment information through unsecured channels.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order processing, customer support, legal compliance, accounting, tax requirements, and the resolution of disputes.
The applicable retention period may vary depending on the type of information and relevant legal obligations.
Marketing Communications
Where permitted by law, we may send information about new products, available offers, and other store updates.
You may opt out of promotional emails by using the unsubscribe option provided in the communication or by contacting our support team.
Opting out of promotional messages will not prevent us from sending essential communications relating to your orders, transactions, or account.
Your Privacy Rights
Subject to applicable law, you may have the right to request access to your personal information, correction of inaccurate information, deletion of eligible information, withdrawal of consent where processing is based on consent, or assistance with other privacy-related concerns.
Certain information may need to be retained where required by law or necessary for legitimate business purposes permitted under applicable law.
To submit a privacy-related request, please contact us using the details provided below.
Third-Party Links and Services
Our website may contain links to third-party websites or use third-party services.
Those websites and services may have their own privacy policies and practices. We encourage customers to review the relevant policies when using external services.
Children’s Privacy
Our website is intended for customers who can legally enter into transactions under applicable law. Personal information relating to children will be handled in accordance with applicable legal requirements.
Parents or lawful guardians who have concerns about a child’s personal information may contact us for assistance.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or legal requirements.
Any revised policy will be published on this page with the applicable revision date.
Contact Information
If you have questions or requests concerning this Privacy Policy or the handling of your personal information, please contact us.
